Community guidelines
How to take part in the NexusOS community.
These guidelines cover the public NexusOS community: Questions, Tips, Feature Requests, and Troubleshooting. The community is for customers and people evaluating NexusOS to help each other.
Be useful and respectful
Stay on the topic of the category. Disagree about the product, not about the person. Do not harass, threaten, or post anything you would not say to a colleague.
Protect private information
Do not post passwords, API keys, access tokens, customer records, employee records, or other private data. If you need help with an account, email support@nexusos.io instead of posting the details here.
Official NexusOS accounts
A person posting for NexusOS has a NexusOS label next to their name. That label is the official marker. A display name by itself does not mean the person works for NexusOS, and you cannot choose a display name that copies the NexusOS name.
Reports and moderation
Anyone with an account can report a thread or a reply. Moderators can hide or remove a post and can lock a thread so it no longer accepts replies. Hiding keeps the post out of public view. Removing does the same and marks it as removed for moderators. Spam, repeated reports, or breaking these guidelines can lead to a post being removed.
Your account
Create one account for yourself and keep the password private. Do not post the same message over and over. Questions and Troubleshooting threads can mark one reply as the accepted answer or as helpful. Tips and Feature Requests do not.